Building a home: We extend the same hospitality to our colleagues and our communities as we do our guests.
At the center of it all: We connect people to the great city of Toronto.
Build your skills at Canada’s largest hotel: There are many opportunities for growth while working with the best in hospitality. Your achievements become our achievements.
Chelsea offers me flexible working hours allowing me to maintain a good work/life balance. I love my team and my Managers, we are like family. We really have a lot of fun in Reservations! Our team is fortunate in that we have the opportunity to work with all departments. No one ever says "it’s not my department."
Why I love working here: My Colleagues are the best and most important part of my job. Some of my best friends are from here. If you have great work colleagues you will work better and look forward to coming to work each day.
Being genuine and truly caring for the person you are trying to help. After all, helping others should be one of the top reasons why you are in this industry. You have to think quickly on your feet to make or break every situation that presents itself. We are also in a position where our efforts and job performance are judged daily by strangers and the one impression we leave on them, good or bad, is what they will remember forever.
What is it like working at Chelsea? Having worked at the Chelsea for 12 years my team feels like family, they make me feel safe and supported. At the 1865 Desk, my job is to ensure that our Guests feel like Chelsea is their home away from home. Guests want us to take care of them and they appreciate it when we do a good job.
Every guest becomes a part our family. Make a personal connection and deliver friendly and attentive service.
We highly value our colleagues and want to see them succeed in the industry!
A connection can lead to an unforgettable experience. Always acknowledge our guests and colleagues with a warm and friendly smile.
Understand the purpose of our guests’ visits, and make those visits memorable.
Each of us go an extra mile to help each other.
Build pride in your team by sharing praise.
We offer a Friends & Family rate for our Hotel and also a collegaue hotel accomodation program for other Langham properties.
Your health and wellness are our priority. As a promise, we take care of you as we do our guests.
We're building an innovative careers development program that will help you excel in your career.
Corporate Sponsor of SickKids Foundation
Spirit Awards, Banquet Ambassador for the Year
Tourism Industry Association of Ontario's (TIAO) Accessible Tourism Award
Top Family Hotel in the Greater Toronto Area
Hotel Association of Canada (HAC) continues to award the Chelsea Hotel with a 4 Green Key ECOmmodation rating
Awarded Bronze Certified status by EarthCheck